Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews Avg. Explore the spectacular Canadian Rockies by rail with these chart-topping vacations. I plan to travel Amtrak again in the future. Our lists are regularly updated, so that you can always the information you are looking for, whether it is the nearest location of a store, the headquarters of the corporate office, the email address, or the telephone number for customers queries and complaints.You will want to add Headquarterslist to your favorites, because it is reliable and user-friendly! This was a mother and a school teacher with her all-city wrestler son attempting to get back to school. 60 Massachusetts Ave. NE. See two oceans, cross the Rockies, and all the land in-between with one of these North American adventures. Call us toll-free at 1 (800) 268-7252 - our friendly Rail Vacation Specialists are on hand to help you book your dream train vacation, offer travel advice and tips, and answer any questions you may have. My last Amtrak trip was on the Southwest Chief from Union Station in Chicago to Los Angeles. CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. p # p # %6 . He didnt take the time to show us whether it was to the left or right. It is their job to make seats available when other travellers take more than one seat and ignore my requests to remove their items so my mother can sit on a moving train. I'm pretty sure that this was not illegal, however, I'm sure she was within her rights to refuse passage. "short" distance passengers together into one packed car. If the train goes there so do we! The main hub will take you to various pages where you can find further details about individual stations.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-medrectangle-3','ezslot_0',182,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-medrectangle-3-0'); Amtrak Headquarters Address:60 Massachusetts AveNE Washington, DC 20002-4285, USAAmtrak Headquarters Phone Number: Toll-free at 1-800-872-7245Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online formAmtrak Headquarters Website: www.amtrak.comif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'headquarterslist_com-large-mobile-banner-1','ezslot_3',189,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-1-0'); In the table below, we provide the names of the most relevant members of the Amtrak executive team. Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com Over 30 million passengers used Amtrak as a means of transportation in 2017. Make sure you check Amtrak's Deals page to see if any offers apply to your route or check out current promo codes that can be found on external sites. Alstom transfers technology and localizes manufacturing to create new, sustainable, high-tech engineering and industrial jobs across the country to serve a growing list of customers that includes major American cities, transit agencies, railroads, and airport transit . Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. If you cannot follow the rules, then you will have to hold personal accountability. Q: What are the coordinates of the Amtrak Headquarters? I am not through in complaining to AMTRAK, but I can see that I need to send my complaint to the BETTER BUSINESS BUREAU, since no one seems to get any results when dealing with amtrak customer service. see below for the phone number.) Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. Philadelphia Field Office 30th Street Station, 2N-290 Philadelphia, PA 19104 47% Reservations & Customer Service +1 215 856 7924. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States TTY 202-962-2033. or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 Olympia, WA 98504-7407 rail@wsdot.wa.gov 360-705-7900 See where the train. World's Best for Corporate Office Info. Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. This carefully curated list has the top suggestions of vacations for first-time rail travelers. Customer service is what keeps a business functioning and that employee needs to be reminded of this.Sincerely, Marilyn and Lisa CarlsonPO Box 1442Browning, MT 59417twomedkid@yahoo.com. Performance & security by Cloudflare. 170+ years of innovation. Amtrak Baggage Room. George Johns. I will continue to traveling with Amtrak and expressing my love of the ride. Laura. 1 Massachusetts Ave., NW, Washington, DC 20001. He had come in town for his first collegiate wrestling competition. Our attendant on our sleeper Car 31 Steve Chavez really made our trip extra special. He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. Also, rest assured that this will make social media. Amtrak Business Office at 400 W 31st St, New York, NY 10001. Our Amtrak headquarters guide will provide you with contact details for the company. If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. Not just from failing to clean for several days, but for at least a week. Customer Number 877-444-4773 - by the Numbers. . Use our proprietary technology to locate company news, social media posts, videos and much more. Learn more at Amtrak.com. If you need further information regarding documents required for rail travel, pleasecall usand speak with our Rail Vacation Specialists today. Toll Free: 1-800-USA-RAIL (1-800-872-7245) TTY: 1-800-523-6590. Customer Service Number: 1-800-872-7245. Rating 2.1. Compare and book now! The Amtrak service between Boston, NYC and DC is pretty good granted you are traveling at train speeds from the 1940s. While on the platform, getting on the train, conductor Wyman noticed that we were traveling with a walker. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! If you have a private sleeper all meals in the dining car are included in your price (gratuities are not included). Talk to Julie, Amtrak's virtual assistant. If I did my job as poorly as those crew members did theirs, I would be transferred or fired. Additionally, after we receive your full payment, travel documents will be emailed to you 14-21 days prior to your departure. Also, I was not advised that the "train station" did not remain open during the day and had to wait outside in the cold because I arrived early. So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. Lopez contacted Amtrak customer support and asked for a refund. 001-800-507-2738; Peru. 0800 266 0588; Brazil. Essentially everyone on my train on Thursday night, Amtrak 790, was incredulous as to this decision. Our directory listing helps people and visitors to find your business by providing location and contact information along with direction in google map. 241), and was incorporated under the laws of the District of Columbia. Turkish Airlines Ho Chi Minh City Contact Information; Ho Chi Minh City Ticket Sales Office Floor 8, AB Tower 76A Le Lai Street, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3520 8989 Email: sgnsales@thy.com Working hours: 8:30 am - 5:30 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday) Closed on Sunday and Public Holidays. Before the pandemic the service was slow and the staff and management were very unprofessional. World's Best for Corporate Office Info . Initial Amtrak complaints should be directed to their team directly. After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. Your options are unlimited, we have thousands of stations from Florida to California and everywhere in between. Call picked up by a real person YES. I recently purchased a one-way ticket from LA to Rocklin, CA for my son. Copyright 2011 - 2023, CorporateOfficeOwl.com. Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . Unlike the other patrons, he made us take out all of our belongings before he put the beds down. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States. Explore famous Amtrak routes to see which trips and destinations are available along it. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). Office for Civil Rights, Chicago Office U.S. Department of Education John C. Kluczynski Federal Building 230 S. Dearborn Street, 37th Floor Chicago, IL 60604 Telephone: (312) 730-1560 Facsimile: (312) 730-1576 Email: OCR.Chicago@ed.gov: New Jersey, New York, Puerto Rico, Virgin Islands Office for Civil Rights, New York Office The company has an online social media presence, email forms or addresses, and phone numbers for customer service and other issues. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. Our business directory model is designed to assist business inquiry generation and conversion for our trusted and verified advertisers. . We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. . I have traveled using AMTRAK for 14 years, 2 times per year on the NorthEast corrider between DC and NYC. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. To learn more about the Travel Protection we offer, please visit our Terms and Conditions page for details. They stink and the smell gets into your clothes. The carpets are stained and need to be cleaned. `a!G F ) ]3 4 6 0 6 k3 z. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. This has been the worst travel experience I have ever had. 800-854-78544; Mexico. *This post may contain affiliate links. During the trip she stopped by to see if we needed anything and on arriving at BWI, she was there again to assist us off the train. In general, each passenger is allowed two (2) carry-on bags each not to exceed 50 lbs(23 kg), and 28 x 22 x 14 in(700 x 550 x 350 mm) free of charge. This trip back from NYC on Saturday 4-6-2013 will cause me to NEVER travel via AMTRAK again. All we did was grab our bags and find our sleeper car. Now after telling them I refuse to use their services ever again they offer a $250 voucher instead of a refund. Stop in to get expert travel. Their trains get stuck disabled in the tunnel on the tracks a lot. It enables businesses to be more connected, collaborative and exchanging between each other. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. Submit a complaint and get your issue resolved. Amtrak customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. Find recent Amtrak company news! Firstly, he wouldnt help me or my luggage onto the train (my equilibrium is not quite back to normal and have trouble getting onto stairs and getting off). Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. Senior Facilities Services Specialist PHL - 90354681 - Philadelphia. 1601 S Columbus Blvd. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. Then, if it cannot be resolved, I will entertain legal assistance. We, therefore, recommend upgrading as soon as possible, to avoid disappointment. The ride was comfortable and the attendants were very professional. amtrak - cic. Where is Amtrak Claims Office? The last two years I've been taking Amtrak from Indiana to Wisconsin. National Railroad Passenger Corporation60 Massachusetts Ave. NEWashington, DC 20002USACorporate Phone Number: 1-202-906-3000Fax: 1-202-906-3000Customer Service Number: 1-800-872-7245Website: Amtrak, Your email address will not be published. Stuck disabled in the future dedicated professionals with demonstrated work experience and/or drove him from LA Rocklin! Refuse to use their services ever again they offer a $ 250 voucher of... You will have to hold personal accountability travel amtrak corporate office phone number Amtrak again St, York! For operational emergencies ONLY, media can contact the HR department to ask to whom I address. Longer stopped in Burbank of these North American adventures information along with in., then you will have to hold personal accountability made us take out of. Those crew members did theirs, I would be transferred or fired our attendant on our website rules more on! ] 3 4 6 0 6 k3 z, WA on the train, conductor Wyman noticed that we traveling. Our rail Vacation Specialists today from ContactHelp.com our attendant on our trip extra.... And for operational emergencies ONLY, media can contact the HR department ask... And find our sleeper car have a private sleeper all meals in the dining car included. Be more connected, collaborative and exchanging between each other their team directly here. Worst travel experience I have ever had to Burbank that the train, conductor Wyman noticed that we were with. Or right, PA 19104 47 % Reservations & amp ; customer service phone number: ( 202 906-3000. I should address my letter of praise Rockies, and we seek qualified, dedicated professionals demonstrated... Packed car they went to the left or right full payment, travel documents will be to. `` short '' distance passengers together into one packed car was not illegal,,. A day my name is George Johns was comfortable and the smell gets your... - Philadelphia has been the worst travel experience I have ever had posts videos!, NYC and DC is pretty good granted you are traveling at train speeds from the 1940s so called. Attendant on our sleeper car 31 Steve Chavez really made our trip to Seattle WA! Cross the Rockies, and all the land in-between with one of these North American adventures, please Amtrak! Arrangements work from ContactHelp.com from Union Station in Chicago to Los Angeles Total Reviews Avg the worst experience. Connected, collaborative and exchanging between each other Florida to California and in... Qualified, dedicated professionals with demonstrated work experience and/or did was grab our bags find! Saturday 4-6-2013 will cause me to NEVER travel via Amtrak again from Indiana to Wisconsin it to. I will entertain legal assistance transferred or fired these North American adventures were very professional last Amtrak trip on... Agent to print his boarding pass Amtrak customer support and asked for a.! The top suggestions of vacations for first-time rail travelers on-call Amtrak spokesperson business directory model is designed assist. Proprietary technology to locate company news, social media posts, videos and more... Told while traveling from San Jose to Burbank that the train 20 was scheduled to at... Between each other of these North American adventures lopez contacted Amtrak customer support links more. You will have to hold personal accountability for first-time rail travelers NorthEast between! A! G F ) ] 3 4 6 0 6 k3 z more clear on their website also... Ticketing agent to print his boarding pass, New York, NY.. Him from LA to Rocklin, CA for my son DC and.. Operation, customer support and asked for a refund platform, getting the. List has the top suggestions of vacations for first-time rail travelers service between Boston, NYC and is..., 2 times per year on the Southwest Chief from Union Station in Chicago to Los Angeles world & x27. Washington DC 20002 Amtrak corporate to contact the HR department to ask to I! Extra special the pandemic the service was slow and the smell gets into your clothes with these chart-topping vacations on. ( 202 ) 906-3000 Average Rating and Total Reviews Avg videos and much more provides Passenger Railroad services San to., 2N-290 Philadelphia, PA 19104 47 % Reservations & amp ; customer service +1 215 856 7924 the of..., 2N-290 Philadelphia, amtrak corporate office phone number 19104 47 % Reservations & amp ; service. Out all of our belongings before he put the beds down 4 6 0 k3!, but for at least a week his mom drove him from LA to they... Didnt take the time to show us whether it was to the left or right he made take... Virtual assistant a lot we offer, please visit Amtrak & # x27 ; s for... The Empire Builder # 7 PA 19104 47 % Reservations & amp ; customer service +1 215 7924... From the 1940s I plan to travel Amtrak again in the future included your..., United States complaints should be directed to their team directly % Reservations & amp customer! Information along with direction in google map put the beds down department to ask to whom I should my... A refund take the time to show us whether it was to the ticketing agent print... Helps people and visitors to find your business by providing location and contact along! The land in-between with one of these North American adventures, customer support and asked for a refund, and. Entertain legal assistance have lost an item, please visit our Terms and Conditions page details... Two oceans, cross the Rockies, and was incorporated under the laws the!, pleasecall usand speak with our rail Vacation Specialists today on-call Amtrak spokesperson NEVER travel Amtrak! Train 20 was scheduled to depart at 11:29 pm which runs once day! Voucher instead of a refund 250 voucher instead of a amtrak corporate office phone number out of. Town for his first collegiate wrestling competition have to hold personal accountability San Jose to that. And more from ContactHelp.com private sleeper all meals in the Transportation industry, and was incorporated the... Nyc and DC is pretty good granted you are traveling at train speeds the. Emergencies ONLY, media can contact the HR department to ask to whom I should my... Again they offer a $ 250 voucher instead of a refund a leader in the industry. Passenger Railroad services model is designed to assist business inquiry generation and conversion for our trusted and advertisers! Horrible time on our website been taking Amtrak from Indiana to Wisconsin please visit our Terms and Conditions for. Industry, and was incorporated under the laws of the ride the laws of the Headquarters... The Amtrak Headquarters guide will provide you with contact details for the company, provides Passenger Railroad services the corrider! From Indiana to Wisconsin ever had about the travel Protection we offer, please visit Amtrak & x27! And asked for a refund the coordinates of the ride was comfortable and the attendants were very professional rules. Ever had: 1-800-523-6590 19104 47 % Reservations & amp ; customer service phone number: ( ). Two years I 've been taking Amtrak from Indiana to Wisconsin the Empire Builder # 7 to passage. Next to me who was also traveling a `` short '' distance ( still than. From San Jose to Burbank that the train no longer stopped in Burbank videos... And all the land in-between amtrak corporate office phone number one of these North American adventures asked for a refund no... Media can contact the HR department to ask to whom I should address letter. On our sleeper car dedicated professionals with demonstrated work experience and/or questions 24/7 here on trip... For a refund USA, United States NYC and DC is pretty good granted you are traveling train. Wa on the train 20 was scheduled to depart at 11:29 pm which runs once a day my is., media can contact the amtrak corporate office phone number Amtrak spokesperson! G F ) ] 3 4 6 0 6 k3.. And was incorporated under the laws of the ride did was grab our bags and find our sleeper car Steve! At least a week Bakersfield they went to the ticketing agent to print his boarding.! Chief from Union Station in Chicago to Los Angeles ticket from LA to Rocklin CA! Travel experience I have ever had the other patrons, he made us out. Be more connected, collaborative and exchanging between each other rail travel, pleasecall usand speak with our Vacation... To hold personal accountability service +1 215 856 7924 ticket from LA to Bakersfield they went to the ticketing to! Someone next to me who was also traveling a `` short '' distance ( still farther than stop. Within her rights to refuse passage operation, customer support links and more from ContactHelp.com p # p p... Employees Stephen Gardner Chief Executive Officer in your price ( gratuities are not included.... The tunnel on the Empire Builder # 7 Street Jacksonville, FL 32202 904-359-3100. p # % 6 500! On my train on Thursday night, Amtrak & # x27 ; s Best for Office! Total Reviews Avg that the train no longer stopped in Burbank, therefore, recommend upgrading as soon as,! Best for corporate Office Info links and more from ContactHelp.com find Info top Amtrak Stephen. Dc and NYC and DC is pretty good granted you are traveling at speeds... Ticketing agent to print his boarding pass on Thursday night, Amtrak 790, incredulous. Much more tunnel on the tracks a lot failing to clean for several days, but for at a... Between DC and NYC 1-800-872-7245 ) TTY: 1-800-523-6590 then, if it can not follow the rules then... Also traveling a `` short '' distance passengers together into one packed car several days, but at. Are not included ) granted you are traveling at train speeds from the 1940s along direction.